Home Health FAQs

In what areas are your services available?

Our nurses and therapists travel to all areas in San Diego County, San Bernardino County, Orange County, Riverside County, Ventura County and Santa Barbara County,CA.

Who needs Home Health?
Your physician will order home health as needed – usually following surgery, injury, or diagnoses of an ailment.

Are your services covered by Medicare?
Yes, most services are covered by either Medicare, Medi-Cal or private insurance.

How does in-home care cost compare to assisted-living or nursing homes?
The cost of skilled nursing services is significantly less than any out-of-the home option. Feel free to speak with a case manager for specific information.

Do you provide care in facilities also?
Yes. Beyond in-home care, Mission Home Health also provides care to patients that live in Assisted Living and Board and Care facilities.

Is your agency licensed?
Yes. Mission Home Health is licensed with California’s Department of Public Health and is Medicare.

How do you select your nurses and therapists?
We consider: experience, compassion, and ability. We also carefully screen all employees for criminal records and driving violations. And of course, we check all references thoroughly.

How long does it take to get a nurse or therapist?
Skilled care usually starts within 24 hours.

What if my nurse or therapist is sick or goes on vacation?
Another experienced, caring nurse or therapist will seamlessly cover the shift. And of course, we inform clients of any changes prior to sending a substitute.

Can I meet the nurse or therapist in advance?
Yes. Your case manager will arrange the meeting.

Why should I use your service instead of someone in the newspaper?
Mission Home Health is locally and clinically owned, clinically operated and provides superior customer service.

What is the definition of “homebound?”
Homebound – This means that you are normally unable to leave home. A patient is considered “homebound” if leaving home requires a considerable and taxing effort, and the patient doesn’t go out very often or for short periods, or it is medically inadvisable. Generally they are unable to leave home without the aid of crutches, walkers, wheelchairs, or another person’s assistance. When you leave home, it must be infrequent, for a short time, or to get medical care.

  • Your doctor must decide that you need medical care in your home, and make a plan for your care at home.
  • You must need at least one of the following: intermittent (and not full time) skilled nursing care, or physical therapy or speech language pathology services.
  • You must be homebound.
  • The Medicare program must approve the home health agency caring for you.